Common Issues
Common Issues & Solutions
Brickser icon not showing in toolbar
Cause: Bricks Builder version is too old or Brickser is not activated.
Fix:
- Update Bricks Builder to 1.9+
- Go to Plugins and ensure Brickser is activated
- Clear your browser cache
- Try deactivating and reactivating Brickser
Generation takes too long
Cause: Server timeout or slow connection.
Fix:
- Check your internet connection
- Try a shorter, simpler prompt first
- Increase PHP max execution time to 120s
- Contact support if issue persists
Styles not applying correctly
Cause: CSS conflicts with other plugins or themes.
Fix:
- Deactivate other CSS-heavy plugins temporarily
- Check for custom CSS that might override Brickser styles
- Clear any caching plugins
- Regenerate the affected section
Warning
If you encounter a bug, please report it at support@brickser.io with your WordPress version, Bricks Builder version, and steps to reproduce.
