Common issues

The sparkle icon isn't in the admin bar

The sparkle sits in the WordPress admin bar, after + New. If it's missing:

• Check the plugin is activated, and that Bricks Builder is the active theme — not just installed.
• Make sure the admin bar is showing at all. WordPress hides it if Show Toolbar when viewing site is unchecked in your profile.
• Confirm your user can edit posts. The icon is hidden from roles below Contributor.

Sections look unstyled

The design system isn't installed. Open the Style panel, install it, and reload. Library blocks reference its shared classes but don't carry copies of them.

My changes vanished

Brickser works on the live Bricks canvas, and Bricks' Save button is what writes to the database. This includes generated pages, text rewrites and style changes. If you reloaded without saving, they're gone.

Generation fails or times out

In order of likelihood:

• No provider key, or a key that's out of credit. Check Settings → Provider.
• You asked for too much at once. Generate a page at a time rather than a whole site.
• Your host is blocking outbound HTTPS. Common on locked-down managed WordPress.

Image swap or design review does nothing

Both need a provider that can process images. Neither works on DeepSeek — switch to Anthropic, Gemini or OpenAI.

Design review also needs a section selected on the canvas.

A custom field isn't in the Bricks picker

Bricks only lists a field once an entry has saved a value for it. Add one entry, then look again — or type {cf_bkr_<key>} by hand.

Imported site has no analytics

Custom code snippets always import disabled, on purpose. Open the </> panel and switch on the ones you want.

Text is untranslated in the header or footer

Remove that language and add it again.

Colours don't respond to brand changes

Something is hardcoded. An element with a literal hex value won't follow the palette or flip with the theme — reassign it to a palette colour.

Still stuck?

Note what you were doing, which provider you're on, and your plugin version, then get in touch through your account.